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Evgeny Voronov's Resume

Evgeny Voronov

Regional Director

About Me

Welcome to my page!

I am a senior manager with over 20 years of experience in opening new branches, building strong teams, managing sales, and improving customer service in the tourism and other various industries. My greatest strengths are rapid business development and the implementation of innovative strategies that help not only increase sales but also significantly improve the quality of customer service. Over the last twelve years, I have been the Executive Director of Biblio Globus Egypt Tours in Sharm El-Sheikh and have contributed the organisation's growth from a small agency to one of the largest tourism companies in South Sinai, Arab Republic of Egypt.

Key Achievements

    Guided Biblio Globus Egypt, SSH to success:
    Under my leadership, the company has grown from a small host agency to one of the leading tour operators in South Sinai, Egypt.

    Built a team of 176 people from scratch:
    Ensured quick adaptation and performance of the team, contributing to significant revenue within just three months.

    Boosted sales of tourism services by 65%:
    Developed and implemented new tour destinations and established key partnership agreements.

    Enlarged positive tourist feedback by 22%:
    Implemented a training system for employees, which improved customer service and led to numerous positive reviews.

    Increased profitability by 55% in the Crimea branch:
    Successfully managed crisis situations in Crimea, where I had been transferred as Deputy Director, achieving significant financial growth in the first tourist season.

Work Experience

    Executive Director - Biblio Globus Egypt, Sharm El-Sheikh, Egypt (2012 - Present).
    Achieved dynamic growth of the company from a small host agency to one of the largest tourism companies in South Sinai.
    Currently managing a team of 176 employees.

    Deputy Director - Biblio Globus Crimea, JSC (2019 - 2021).
    Appointed as a crisis manager to an underperforming branch to increase profitability and optimize business processes.
    February - March 2019: Delivered a series of lectures at Kemerovo State University on inbound tourism in Crimea and recruited 75 students to work at Biblio Globus Crimea, JSC for the "Summer 2019" season. Received acknowledgments from Crimean organizations and business partners abroad.

    Co-owner and Head of Sales Department - SVR Group, JSC, Egypt (2007 - 2012).
    Successfully led the real estate sales department, selling properties of various price categories in Egypt, including projects built by SVR Group in Hurghada. Ensured the legality and transparency of all real estate transactions conducted by the company. Under my supervision, the department became the main financial contributor to the group of companies.

    Head of Transport Department - Als-Tour, Egypt (2001 - 2007).
    Coordinated and controlled the work of the company's transport and representatives at Hurghada Airport. Ensured timely provision of all types of transport required for servicing tourist arrivals and departures. Provided all types of transportation (land, water and air) for the company's excursion activities. Distributed employees across all operational activities, e.g., airport and excursions. Prepared financial reports for the company's transportation expenses. Resigned voluntarily to start my own business as part of the SVR Group, JSC.

Education

Skills

  • Experience in building and managing company branches.
  • Increasing sales of tourism services and company profits.
  • Recruitment, training, and development of professional staff.
  • Financial and administrative control.
  • Conducting negotiations and building a partner network.
  • Fluent in foreign languages.

Foreign Languages

  • Russian
  • Arabic

Trainings

Contacts

If you are interested in my Curriculum Vitae, I will be happy to answer your questions during an interview.

I am available via:

  • Phone: +7 (951) 595-02-53
  • Email: env1975@mail.ru
  • Any messenger (Telegram, WhatsApp, Viber):